WSQ Product Advisory Skills For The Beauty Care industry (TGS-2019504712)

• Enhance knowledge and comprehension of beauty care products and their applications.

• Elevate the quality and standards of product recommendations to customers in the beauty care industry.

• Gain insight into customer needs and deliver relevant and effective advice.

• Demonstrate and present products in a professional manner, showcasing their uses.

• Optimize sales closure techniques to contribute to increased sales.

• Enhance the overall company branding by serving as knowledgeable product consultants and representatives.

WSQ Course | Up to 70% Course Funding

Eligible for Claim Period: 23 Nov 2019 – 22 Nov 2025

Training provider: SOQ International Academy Pte. Ltd. (201723514D)

Part time (2 Days)

• Oral Assessment
• Roleplay Assessment

• New entrants seeking to switch into the beauty care industry and gain the competencies in conducting effective product advisory to customers
• Beauticians, skin care consultants and sub-health care therapists
• Beauty care product consultants and advisors
• If you wish to learn how to maintain your personal beauty & wellness conditions
• Open for all male & female learners

2 Days

16 Hours (9.30am – 6.30pm)

1. Beauty care products and their applications (Cosmetics, Face Care, Body Care)
2. Understanding various customer needs and offering suitable advice
3. Delivering effective beauty care advice
4. Presenting, demonstrating, and providing services
5. Techniques for advisory and closing sales (Role Play), Choose 1:

Face Care Product Advisory

• Product advisory with Korean Lympha Guasha & Healthy Face Meridian 拨筋与刮痧咨询
• Identify customer’s needs to provide effective advisory and recommendation
• Contraindication & types of information to be collect and present
• Hands on practical demonstration to close sale

Cosmetic Care Product Advisory

• Product advisory with Trendy Lashes Extension 网红款睫毛咨询
• Identify customer’s needs to provide effective advisory and recommendation
• Contraindication & types of information to be collect and present
• Hands on practical demonstration to close sale

Singapore Workforce Skills Qualifications (WSQ)

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

• Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
• Promote holistic development of the workforce through technical and generic skills and competencies;
• Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
• Encourage lifelong learning.

Quality Assurance

WSQ is underpinned by a strong quality assurance framework. From developing competency standards, to accrediting training providers to awarding WSQ qualifications, stringent criteria are applied to ensure best standards and delivery. A structured and efficient system has been established to help build a strong training infrastructure that supports Singapore’s workforce development.

The course equipped learner the competency to upskill and reskill in the field of beauty care products. This course provide knowledge and skills related to product knowledge, customer service, sales techniques, and branding.

Employment opportunities in the field of beauty care products can be found in various settings, including retail stores, salons, spas, and e-commerce companies. Individuals with strong product knowledge, excellent customer service skills, and effective sales techniques can excel in these roles and contribute to the success of the business.

Furthermore, individuals who have experience and expertise in the beauty care industry can also consider starting their own business as product consultants or representatives. This can provide opportunities for entrepreneurship and can enable individuals to create their own brand and offer customized product advisory services to their clients.

• Upskill/Reskill: product advisory, product knowledge, customer service, sales technique, branding
• Employment Opportunities: retail stores, salons, spas, and e-commerce companies

1. Types, categories and classifications of beauty care, cosmetics and skin care products and their countries of origins.
2. Types of customers and their requirements for beauty care, cosmetics and skin care products.
3. How to provide beauty care, cosmetics and skin care products advisory in accordance with organisation’s policies and procedures.
4. Demonstrations and provide advice on beauty care, cosmetics and skin care products and their usage.

Important note:

Attendance requirement: min 75% attendance

Course completion requirements: Fulfill at least 75% min attendance and pass assessments – competent (Refer to mode of assessment for details)

• Aged 21 years and above.
• Non-experience or least 1 year of experience in beauty care industry.
• Minimum education level of Workplace Literacy and Numeracy (WPLN) Level 3 or equivalent.
• Those who do not meet educational, literacy and numeracy requirement will be counselled and advised that they may not be able to follow the content, keep up with training, cope with assessment conducted. Where necessary, unsuitable applicants will be discouraged from enrolling in the programme.

Cognitive Level (Low to Mid):

• Participants possess at least primary education or its equivalent
• Basic command of English language and able to converse in English and/or Chinese language

Affective Level (Mid to High):

• Employer-sponsored individuals who are self-motivated to hone their skills and competencies in the beauty and wellness industry
• Employer-sponsored individuals who possess strong interests in grooming their professional career in the beauty and wellness industry

Sociality Level (Low to Mid):

• Some experience in working and collaborating in team environment
• Relevant experience in interacting with customer

English

• SkillsFuture Funding (Baseline) – Singapore Citizen 21-39/ Singapore PR/ LTVP+
• Skillsfuture Mid-career Enhanced Subsidy (MCES) – Singpore Citizen above 40
• Skillsfuture Enhanced Training Support for SMEs
• Corporate Absentee Payroll (AP)
• SkillsFuture Credit (SFC)
• SkillsFuture Enterprise Credit (SFEC)
• Union Training Assistance Programme (UTAP)

Please check under “Pricing“ tab for details