How to Manage Food Poisoning & Other Crises

Learning Objectives

Identify and analyse risk events in the business organization

• The Role of Risk Management in the Food and Beverage Industry
• Risk-Based Approach Providing the Seven Basic Principles of Food Safety

Apply risk management tools for incident management

• Preparing and Managing Unexpected Food Poisoning Incidents
• Preparing for Potential losses in the most economical way to prevent the fall of reputation
• Food Poisoning & it’s Legal Considerations

Develop a crisis management plan for F&B businesses

• Managing a Crisis with No incident management plan
• What the Food and Beverage Industry Should Know About Cyber Risk
• Business Continuity Management in the Food and Beverage Industry

Managing crisis communication in a food poisoning incident

• Crisis Communication and its Importance – Types of Media & How to deal with them
• Managing Diverse Perspectives – The Victim, Employees Morale, The Public, and Business Owners

Training Methodology

Group Discussions, Case Studies, Industry Sharing