Terms and conditions

Protecting your business and ours through clear, transparent agreements.

Employment and Confidentiality:

All remote professionals are engaged directly by our registered entity in Indonesia, ensuring full compliance with local labour legislation. Your business contracts with our company for services rather than engaging individuals directly—protecting you from employment liability whilst ensuring ethical employment practices.
Comprehensive confidentiality provisions are included in all engagement contracts, ensuring that your company’s proprietary information, business operations, and work product remain strictly confidential. Full copyright and intellectual property rights for any work produced during the engagement vest with your company.

Payment Terms and Obligations:

All payments are to be made in Singapore Dollars (SGD) via bank transfer according to the agreed schedule. The initial payment (onboarding fee, first month’s remuneration, and first month’s service fee) is due upon agreement execution. Subsequent monthly payments (remuneration plus service fee) are due on the last business day of the preceding month. A refundable deposit equivalent to one month’s total payment is required upon completion of the probationary period (three months).
We reserve the right to terminate the service agreement should payment obligations remain unfulfilled as specified in the contract. Any undisbursed remuneration owed to the professional, excluding our service fees, shall be refunded in full to your company.

Termination and Notice Periods:

Either party may terminate the agreement with appropriate notice. During the probationary period (first three months), a minimum of one week’s written notice is required. Following probation, one month’s written notice must be provided. All outstanding payments for services rendered, approved procurements, or software licences must be settled in full upon termination.
If your remote professional departs within three months and you have provided reasonable management oversight (including at least two formal warnings with documented corrective actions), we may provide a waiver on the onboarding fee for a replacement candidate, assessed on a case-by-case basis.

Non-Solicitation and Direct Engagement:

You agree to engage talent within our network exclusively through us and not to directly solicit, hire, or engage any individuals introduced by us, whether current or former. This applies whether engagement is direct or through a third party, on a part-time, full-time, or project basis.
Should you wish to engage a remote professional directly within six months following contract termination or conclusion, a buyout fee of SGD 2,000 is payable prior to such engagement. All candidate information shall be treated as strictly confidential, and no third-party details or proprietary information received during the discovery or interview process may be disclosed.

Our pricing structure

Transparent rates with no hidden costs.

Onboarding fee

One-time fee upon successful engagement
(covers talent sourcing, screening, and candidate assessment)

$400.00

Professional’s remuneration

Monthly compensation paid to your remote professional
(varies by role and experience)

From $700.00/month

Monthly service fee

Workforce administration including payroll processing, leave management, attendance tracking, dedicated account management, and professional development coordination

$300.00

Initial payment
(Due upon agreement execution)

• Onboarding fee: $400 • First month’s remuneration: From $700 • First month’s service fee: $300

From $1400.00/month

Ongoing monthly payment:

• Professional’s remuneration: From $700 • Service fee: $300 • Total: From $1,000/month

From $1000.00/month

FAQ

We’re here to help.

How quickly can I get started with a remote professional?

From initial consultation to onboarding typically takes three to four weeks. We commence the candidate search immediately upon receiving your role specification and present shortlisted candidates within one to two weeks.

After you’ve selected your preferred candidate, we complete all documentation and onboarding within one week.

Who handles remuneration, leave, and other administrative matters?

We manage all workforce administration on your behalf. This includes monthly remuneration processing and disbursement, attendance and leave tracking (14 days annual leave, 14 days medical leave), Singapore public holiday observance, statutory leave provisions, and maintenance of all engagement records.

Your dedicated account manager provides regular updates and handles all administrative matters.

What’s included in the monthly fees?

Your monthly payment comprises two components: your professional’s remuneration (from $700, varying by role and experience) and our service fee ($300).

The service fee covers complete workforce administration—payroll processing, attendance tracking, leave management, dedicated account management, performance monitoring, and monthly training credits for professional development. Transparent pricing with no hidden costs.

How do I terminate the agreement if business needs change?

We offer flexible termination terms. During the three-month probationary period, either party may terminate with one week’s written notice. Following probation, one month’s written notice is required.

Outstanding payments for services rendered, approved procurements, or software licences must be settled upon termination. Any undisbursed remuneration owed to your professional (excluding our service fees) will be refunded in full.

What are the working hours, and how do I communicate with my remote professional?

Your remote professional works Monday to Friday, 9:00 AM to 5:00 PM Singapore Time, observing Singapore public holidays. Following onboarding and initial payment, you communicate directly with your team member for day-to-day work management via email, messaging platforms, video conferencing, or your preferred collaboration tools.

Overtime is available with advance approval at $6.00 per hour, up to 4 hours daily or 12 hours weekly.

What happens if the remote professional doesn’t meet expectations?

If your professional departs within three months and you’ve provided reasonable management oversight (including at least two formal warnings with documented corrective actions), we may waive the onboarding fee for a replacement candidate.

Our three-month performance guarantee ensures you have support during the critical initial period.

How is the professional’s remuneration determined?

Remuneration varies based on role requirements, technical competencies, and experience level. We provide specific remuneration recommendations during the consultation process based on your requirements and market rates.

The $700 baseline applies to entry-level administrative roles, with adjustments for specialised skills or senior positions.